Medical guidance

Information on this website is for product enquiry support only. It does not replace advice, diagnosis or treatment from a licensed healthcare professional.

Always consult your physician, pharmacist or qualified healthcare provider before starting, stopping or changing any medicine.

Prescription responsibility

Prescription medicines are processed only when a valid prescription is supplied where required.

Customers are responsible for complying with local laws, prescription requirements, import rules and customs documentation in their destination country.

Availability confirmation

Product availability, strength, pack size, price, shipping method and delivery estimate are confirmed only after the enquiry or order is reviewed by the IVP team.

Website product listings, search results and cart actions do not guarantee final supply.

Supply and fulfilment

Quantities may be limited to prescribed supply, available pack size, fulfilment capacity or destination requirements.

Not all medications, including any referenced on this website, are dispensed from an affiliated Indian pharmacy. Medications in your order may be fulfilled and shipped from an approved affiliated fulfilment center in India, Singapore, Malaysia, New Zealand or another approved location, depending on availability and requirements.

Health information

Customers may be asked to share relevant information such as allergies, pregnancy status, smoking or alcohol use, recent surgery, current medicines or other health conditions before fulfilment.

This information helps the order review process and does not replace professional medical care.

Customs and delivery

Customs clearance, import approval, local duties and carrier delays are outside IVP control. Customs may request prescription documents, identification or other supporting information before releasing a parcel.